Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps has developed a Crisis Analytics function to support our programming in the most complex contexts, including Syria, Libya, Democratic Republic of Congo and others. The Lebanon Crisis Analytics Team (LCAT), which was launched in Lebanon for the first time in August 2021, seeks to support Mercy Corps’ in-country programming as well as the wider humanitarian and crisis response in Lebanon, currently experiencing a highly volatile and rapidly developing series of concurrent crises. It does this through the provision of quality, timely and relevant analytical products, many of which are available on the LCAT page of the Mercy Corps Lebanon website.
The Mercy Corps’ LCAT team aggregates and analyzes data to provide a more nuanced understanding of both the humanitarian context and its impact on markets, households, and coping strategies to enable better decision making for donors, implementers, and policy makers in complex crises. This analysis is provided through a range of products, from monthly situation updates, forecasts, scenario building, bespoke deeper dive pieces on important humanitarian and fragility issues, and urgent flash analyses of rapidly developing situations. Other typical products and services range from informal and formal briefings to weekly products, contributions to risk assessments, in-depth assessment of the political economy of a defined geography, deep-dives on specific thematic, etc., ranging in themes from conflict to market systems to governance, in line with programmatic needs. This analysis is grounded in Mercy Corps’ status as an operational NGO, keeping our products constructive and relevant for policy makers, responders and donors within a given crisis.
General Position Summary
The Crisis Analytics (CA) Team Leader is responsible for managing and driving the vision and strategy for the crisis analytics team through the development and delivery of complex analytical products and information that will inform stronger and more strategic programs in Lebanon. The CA Team Lead has responsibility for the effective functioning of the team as a support function to the country programme. The Team Leader is responsible for day to day management of workflows, alignment of products & services with country programme priorities, quality control of products, and developing a process of continuous improvement within the team.
The Team Leader provides an advisory role to senior leadership, and leads external representation (for peer organisations, donors, partners, etc.) of the team’s findings. The Team Leader will be expected to cultivate appropriate networks to improve data collection and impactful dissemination.
The Team Leader will have responsibility for growing and managing a team currently consisting of 6-8 specialised consultants and analysts, and interns. To support the professional development of team members, the Team Leader will need to have sufficient understanding of relevant skills- analysis, primary data collection, fieldwork in complex contexts, mapping/GIS, utilisation of quantitative data sets and tailoring the presentation of findings to different audiences.
The Team Leader will have strong experience as an analyst, able to translate audience needs into data collection tasks and subsequent production of products. The Team Leader will provide inputs as required to improve the team’s analysis, and produce their own analysis.
This position will be based in Beirut alongside the Mercy Corps Lebanon country program with respective changes to the benefits package (see below under living conditions). The Team Leader will engage with counterparts from Mercy Corps’ other Crisis Analysis teams, and the global Crisis Analysis team, as part of a community of practice.
Accountability to Participants and Stakeholders
Reports Directly To: Mercy Corps Lebanon Country Director
Works Directly With: Director of Programs, MEL Advisor, Regional Quantitative Analysis Manager, Program Management, Security Manager, Senior Director – Crisis Analytics (global); Senior Advisor – Crisis Analytics (global); Regional Humanitarian Advisor and Regional Security Advisor.
Knowledge and Experience
A successful candidate will see opportunities where Mercy Corps programs can complement policy related to refugees, extremely vulnerable, and newly vulnerable, and explore new partnerships or program modalities with private sector and local government. They will be able to relate programming in Lebanon with policy and work closely with regional teams to enhance our capacity and approach towards risk and access strategies. They will work on short deadlines, often under challenging circumstances, while remaining calm, flexible, patient and creative. They will be comfortable speaking and presenting quite complex information in digestible formats before groups both big and small, sometimes with potentially controversial content, while remaining confident, professional, and open. A good sense of humor and excellent interpersonal skills are key. The successful candidate brings together a range of skills and experience, and imbues those in their team, to deliver analysis that allows Mercy Corps to run impactful programmes in highly complex contexts. The candidate knows that analysis is only as good as its up-take with the target audience. Mercy Corps is investing heavily in analysis at a global level, and the candidate will leverage these resources to improve their own programming, and share the results of their success.
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
Living Conditions / Environmental Conditions
The position is based in Beirut. Team members in this location are expected to follow all Mercy Corps security protocols, which may change from time to time, relevant to the prevailing risk environment.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
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Team Leader/Project Manager Lebanon Crisis Analytics Team – Lebanon – ReliefWeb